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At Urban Spark, we help towns, cities, BIDs, and businesses create vibrant, safe, and sustainable destinations. Our services cover every aspect of the social and leisure economy — from strategy and policy to training and delivery on the ground.

Strategy & Policy Development

We craft evidence-led strategies, policies, and action plans to help places thrive. Whether you’re shaping a night-time economy plan, cultural strategy, or venue management policy, we provide research, consultation, and clear pathways for success.

Lobbying & Sector Advocacy

We champion the social, leisure, and hospitality sectors, working with government, trade bodies, and local authorities to ensure your voice is heard. From shaping policy to influencing investment, we help you build strong partnerships and deliver meaningful change.

BID Support & Advice

Our team has extensive experience working alongside Business Improvement Districts. We support BIDs with:

• Night-time economy and safety strategies

• Stakeholder engagement and consultation

• Delivery planning and evaluation

• Guidance on accreditation and partnership schemes

Accreditation & Standards

We guide places and businesses through nationally recognised initiatives that raise standards and celebrate success:

• Purple Flag – Full support for towns and cities seeking or maintaining Purple Flag accreditation.

• Best Bar None – Helping venues achieve excellence in customer care, safety, and responsible management.

• Pubwatch & Information Sharing – Creating constitutions, agreements, and operational support for local networks.

Business Crime Prevention

Keeping people and places safe is at the heart of our work. We provide:

• Digital radio networks and communication tools

• Crime prevention software and intelligence-sharing platforms

• Information Sharing Agreements to connect businesses, police, and councils

Training & Capacity Building

We offer bespoke training to empower teams and venues, including:

• Responsible venue management

• Active Bystander and Ask for Angela awareness

• Safeguarding and vulnerability training

• Customer service excellence

Research & Insights

Using data, consultation, and sector expertise, we deliver insight that supports informed decisions and measures success. From public perception surveys to venue audits, our reports give you the evidence you need to act with confidence.

Project Delivery & On-the-Ground Support

Urban Spark doesn’t just plan — we deliver. We provide operational support, event management, and implementation of safety measures such as Safe Spaces, Night Marshals, and partnership activations.

Why Work With Us

Whatever the scale of your ambition, we bring energy, expertise, and a collaborative approach to every project. We understand how people live, work, and play — and we know how to help places flourish.